We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Leave a Review
My daughter looked amazing on her birthday!!!! Everyone wanted to know where it came from.
Superb, thanks a lot to the Great Store
Fast delivery. Product as described
Love it
THE jacket is very beautiful!! Enjoyed!
Very cute. It’s sparkles really bright when light hits it. I had to wait till my baby went to sleep to take it off. She loves it. No smell. Everything was perfect.
Denim is just super!! Very high quality and beautiful!
Exactly as the picture.
The jacket is excellent. Thanks to the store for fast delivery. Took the maximum size, my daughter is 5 years old.
Jacket of good quality, took 8 t for 6 years, the daughter is happy) thanks to the store, it came to togliatti for 3 weeks.
Very nice jacket, hair band as a gift went
Beautiful Jacket! Very satisfied!
Super cute! Adorable! Great quality! Fast shipping! Highly recommended!
Quality is super. In life is better than in the photo. Not small. Flew in 2 weeks. The store is sociable and normal. I recommend
Looks just like pic. no smell. and came with a ponytail holder. very cute!
very good, warm I recommend buying this product, my enchanted girl
I like the jacket. on a warm spring, autumn. At the height of 118 perfectly fit.
very pretty. Denver loves it
Excellent jacket, no smell, everything is well stitched, the threads do not stick out, the patches do not fall off, I like it very much. Age 6 years old for height 129 cm back 42 cm sleeve 43 cm bust 59 cm took size 10T fit perfectly
So cute!!